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Deputy Director

Tri-Com Central Dispatch

c/o City of Geneva


Contact Information


Tri-Com Central Dispatch
Attn: c/o City of Geneva
22 S First Street
Geneva, IL 60134


  • 630-232-0867

Position Information

Application Deadline:

  • 04/26/20
  • @ 11:00 PM


  • Salary range for this position is $87,467 - $126,819, and the anticipated hiring range up to $101,600 depending on qualifications.

    In addition to salary, Tri-Com provides an excellent benefit package.


  • 150,000

Position Details

Tri-Com Central Dispatch is accepting applications for the position of Deputy Director.

Tri-Com is a consolidated 9-1-1 center, providing police and fire dispatch services to first responders serving St. Charles, Geneva, Batavia, Elburn, and Sugar Grove; South Elgin Police, North Aurora Fire and Waubonsee Community College Police. The center is staffed by 27 full-time employees and serving a population of 150,000 residents.

The Deputy Director works under the direction of the Executive Director and is responsible for overseeing day-to-day operation of the center, and focuses on staffing, performance, quality assurance, and conduct of employees. The Deputy Director supervises the Training Coordinator, 4 shift supervisors and 17 dispatchers.


  • Candidates should possess an Associate's degree in public safety management or related field and must have at least 3 years of progressively responsible management or supervisory experience in public safety.
  • A minimum of 5 years of experience in a 9-1-1 public safety communications environment or related field and a Bachelor's degree in public safety, management or related field is preferred. 

Special Requirements:

  • NENA Emergency Number Professional (ENP) or APCO Registered Public-Safety Leader (RPL), Emergency Medical Dispatch (EMD), Law Enforcement Agencies Data System (LEADS), and CPR certifications are highly desired. 

Candidates must possess excellent leadership, management, interpersonal and communications skills.

Candidates must have knowledge of and possess the ability to perform all essential job tasks and responsibilities of an emergency telecommunicator, including use of the following critical systems: E9-1-1 phone system, radio system, Computer Aided Dispatch and related public safety communications technology.

Preferred candidates will have knowledge of police and fire operations, and experience with quality assurance in a dispatching environment.

To apply, please send completed application, resume and cover letter to:

by Sunday, April 26 at 11:00 p.m.

Job applications may be found at:

The selected candidate will be required to successfully pass:

  • Medical exam
  • Drug screening
  • Psychological test
  • Personality profile
  • Extensive background check 

For further information please contact:

Lisa Bahry, Human Resources Generalist


The City of Geneva (Tri-Com) is an Equal Opportunity Employer

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