Starting: $175,000+/- DOQ, and competitive benefits
DuPage Public Safety Communications (DU-COMM) is seeking a new Executive Director.
DU-COMM is an intergovernmental agency that provides superior public safety communications to its police and fire agencies. DU-COMM serves 44 agencies serving in excess of 850,000 residents located primarily in DuPage County, Illinois. DU-COMM takes pride in providing a high level of professional service and in 2021 processed 1,009,306 inbound and outbound calls for Police, Fire and EMS; 275,335 of these were 9-1-1 calls, and 175,594 were inbound 10 digit calls. DU-COMM is also a MABAS (Mutual Aid Box Alarm System) communications center for Divisions 10, 12, and 16.
The Executive Director’s responsibilities include managing and directing a staff of 119 employees, in three departments: Administration, Operations, and Support Services. Administration consists of the Executive Director, Deputy Director Operations, Deputy Director Support Services, Finance/HR Manager, Finance Clerk, HR Generalist, Administrative Assistant, and Executive Secretary (8 employees) that support all executive functions including finance, payroll, and benefit administration. Operations supports three shifts staffed by 3 Communications Managers, 6 Communications Supervisors, a Training Coordinator, Administrative Assistant, and Telecommunicators (87 full-time, 2 part-time), and 3 part-time Alarm Board Operators (103 employees). Support Services (8 employees) oversees the technical systems that include a countywide radio system and infrastructure, facilities, and procurement of equipment.
The Director is responsible for the overall services of the 9-1-1 Center. The Director will provide reporting and analysis, manage labor relations, oversee budget development and administration. Review financial accounting, long-range financial planning, training, 9-1-1 system selection, administration, and maintenance (Computer Aided Dispatch (CAD), Phone, Radio). The FYE2023 budget is $18,412,084. The Executive Director is accountable to the 26 member Board of Directors, which established an 11 member Executive Committee, comprised of public safety and elected officials representing the member agencies, which allows for the expeditious conduct of DU-COMM operations and to provide timely policy direction to the Executive Director.
The new Executive Director will need to demonstrate strong leadership and professionalism; be collaborative and supportive of member agencies and competing priorities; display a command in 9-1-1 Center best practices; be a self-directed, highly organized and strategic thinker who displays a passion for telecommunications and pursues excellence while providing support to the public safety Telecommunicators.
Residency within a reasonable distance is expected upon completion of a probationary period.
Kathleen Rush, Vice President
630 Dundee Road, Suite 225
Northbrook, IL 60062
Tel: 847-380-3240, EXT 122
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