Supervises the day-to-day operations of the Records Division, which operates on a 24 hour / 7 day a week basis.
Assigns and supervises the work of the records division employees; develops and implements training programs; maintains accurate records; ensures operational efficiency in the Records Division; and schedules and evaluates personnel.
Plans and prioritizes own daily work schedule and assigns work tasks and work distribution in accordance with staff and departmental needs within the unit to ensure that the tasks are performed according to established procedures and/or standards within the department.
Assures efficient completion and quality control for all records related responsibilities within the Police department.
Responsible for confidential and secure records maintenance and maintaining the National Incident Based Reporting System (NIBRS).
Serves as the Freedom Of Information Act (FOIA) Officer for the Police Department.
Identifies problems and makes a concerted effort in solving each problem at the Records Supervisor's level.
Assists staff, as well as, the general public, in all areas related to police records operations.
Maintains computer data bases relative to department and Records Division needs and functions and assures subordinates are trained and efficient in the use of these applications.
Supervises manual and automated information management systems including but not limited to Criminal Justice Information Services (C.J.I.S.), Law Enforcement Automated Data System (L.E.A.D.S.), nexTEST (CJIS Testing) and applicable police records management systems. Troubleshoots information system problems on desktop computers in the records division and solves or assists in the solution of the problem.
Acts as the Law Enforcement Automated Data System (L.E.A.D.S.) Coordinator for the department.
Functions as a contributing member on the Police Management Team.
Participates in the hiring process for new records division personnel.
Prepares required monthly, weekly and/or other Management and Administrative reports in a timely manner.
Participates in developing departmental policies and procedures.
Is responsible for confidential and secure records maintenance.
SUPERVISORY RESPONSIBILITIES:
Directly supervises employees in the Records Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing safety issues, complaints and resolving problems.
Is responsible for ensuring 24-hour coverage, 7 days per week for the Records division and will ensure that shift assignments are based on the needs of the division on an annual basis and may be subject to change for all positions within the division, including this position.
EDUCATION &/OR EXPERIENCE:
Completion of a Bachelor's degree with courses and/or training in records management, office management, or business management and a minimum of four (4) years of experience working at a police department; OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Office management or supervisory experience is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess the following certifications and/or licenses:
Law Enforcement Automated Data System (L.E.A.D.S.) Full Access Certification within three (3) months of hire date
